Job Description:
Respond to emails and phone calls
Schedule meetings
Manage a contact list
Prepare customer spreadsheets and keep online records
Organize client&s calendars
Perform market research
Create presentations, as assigned
Address employees administrative queries
Provide customer service as first point of contact
Prioritizes and organizes tasks
Monitoring Progress
Meet client expectations and demands
Identifying operation issues and suggesting possible improvements
Preparing reports and analyzing data to assist management
Assist in the formulation of targets for individuals and teams
Prepare monthly/annual results and performance reports
Perform other duties as assigned
Qualifications:
1 year or more experience as a Virtual Assistant or relevant role
Familiarity with current technologies, like desktop sharing, cloud services and CRMs
Knowledgeable in all social media platforms
Experience with word-processing software and spreadsheets (e.g. MS Office)
Knowledge of online calendars and scheduling (e.g. Google Calendar)
Excellent on handling phone, email and instant messaging communication platforms
Basic knowledge on creative output (e.g. Graphic, Video)
Advance Computer Skills (Tech Savvy)
Excellent time management skills
Solid organizational skills
Manages multiple projects effectively
Handles distractions well
Great focus and attention to detail
Adaptable to new responsibilities
Team player