Virtual Assistant

Job Description

We're seeking a highly skilled Virtual Assistant to join our dynamic, women-led team. The ideal candidate is a detail-oriented, tech-savvy professional with excellent communication skills and a passion for helping and supporting others. The ideal candidate is adaptable, proactive, and able to juggle multiple tasks efficiently in a fast-paced startup environment. Experience with community management, ai, and/or event coordination is a plus.

This role offers an exciting opportunity to contribute to numerous areas of the business and the chance to learn in an entrepreneurial environment where you'll be making a significant impact.

This is a freelance/contract position starting at 20 hours per week, with the potential to increase to 30-35 hours. The specifics of the weekly schedule are flexible / negotiable.

Reporting to the Director of Membership & Community, your responsibilities will include:

Responsibilities

Administrative and Data Management

Maintain back-end systems and member records across multiple platforms

Data entry tasks related to weekly and/ or monthly metrics reporting

Pull or compile data reports from various systems and cross-check data

Support in the maintenance of numerous data and task/project trackers

File organization and document management

Utilizing ai technology to help streamline and optimize processes

Programming and Events Support

Assist our community manager with the coordination and execution of community events, including creation of planning documents and trackers, calendar invitations, asset creation and organization, etc

Manage event-related tasks using ClickUp and other project management tools

Occasionally join zoom events to assist with back-of-house tasks such as admitting guests to the meeting, managing the chat box, Q+A, polls, etc

Create content and promotional materials using pre-designed Canva templates

Deploy event recap emails and upload event recordings to our member platform

Community Management Support

Schedule and post content in our private community platform, according to the editorial calendar managed by our community manager

Assist in the building out of mass email communications in our EMS platform, Klaviyo

Assist our community managers and member support coordinator in the monitoring of our in-bound member communication channels (direct messages, email, etc.) – occasionally assist in light customer service responses, using pre-approved templates

Place orders for swag rewards to members of our ambassador program

Research and information gathering, as needed

Support any and all other day-to-day membership and community management tasks

Requirements

1+ years of experience working as a virtual or executive assistant

Strong organizational skills and keen attention to detail

Track record of working in a fast-paced, dynamic environment

Above-average verbal and written communication skills – sharp grammatical and formatting skills

Self-motivated, high sense of urgency, proactive team player with a bias for action, even when details are still evolving – able to define and execute projects independently

Process and data-oriented individual who can easily identify inefficiencies in processes and provide enhancements and/or new and more intuitive solutions

Proficiency in G-Suite, especially Google Sheets

A digital native and fast learner on platforms such as Canva, Zoom, Circle, Klaviyo, Typeform, et al

Experience working with CRM / CMS platforms is a plus

Experience working with ai technology is a plus

WHY YOU SHOULD WORK WITH US:

Virtual Office - Work from home

Flexible / negotiable hours

Opportunity to flex to full-time hours, plus additional growth opportunities

Women-owned and led business

Access to educational advancement through our virtual events with experts

Exposure to incredible entrepreneurs and leaders

Equal Opportunity Employer. We’re committed to diversity and maintaining a work environment that is free from harassment and discrimination. Applicants from all backgrounds are encouraged to apply, and will not be discriminated against on the basis of any protected status under federal, state, or local law.