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Aileen Guico

Aileen Guico

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Skills: General Virtual Assistant Executive Virtual Assistant Personal Virtual Assistant

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Experience: 2016-2019 QMS COORDINATOR/ INTERNAL AUDITOR Society Glass & Gabriel Builders, Inc. ·Assistance to the QMR & DCC in the implementation of QMS ·Ensure that the documentation procedures for the main, branches and sister companies ·Assistance to audit in Society Main, Branches & Sister Companies ·Facilities the monitoring of CCTV activities ·Do clerical works such as reports, encoding, filing and organizing documents and records in the office ·Safeguarding of QMS documents and files 2019-2022 CUSTOMER SERVICE ASSISTANT Shopping Center Management Corporation Inc. Provide assistance to customer and tenant concerns Answering customer inquiries and passing them on to the appropriate department Do clerical works such as reports, encoding, filing and organizing documents and records in the office 2019-2022 OPERATIONS ASSISTANT Shopping Center Management Corporation Inc. Provide assistance to customer and tenant concerns Do clerical works such as encoding, filing and organizing documents and records in the office Processing Tenants Work permit Charging all the charges/billing of tenants on SAP Process RCP for monthly bills (Prime water & PLDT) Daily sales report of tenants and affiliates Monthly reports ( Bottled water, Mall Traffic count and Vehicle count) Release memo to all tenants 2023 GENERAL VIRTUAL ASSISTANT Appointment Setting Data entry Email Communication, Lead Generation, Personal Administration, Scheduling Responsible for managing the administrative tasks of the team. Handle email communication, schedule appointments, manage databases, and assist with data entry. 2024 DATA ANALYST Spot Ship Insert customer and account data by inputting text based and numerical information from source documents within time limits Compile, verify accuracy, and sort information according to priorities to prepare source data for computer entry Review data for deficiencies or errors, correct any incompatibilities if possible, and check output Research and obtain further information for incomplete documents Apply data program techniques and procedures. Generate reports, store completed work in designated locations, and perform backup operations Keep information confidential Respond to queries for information and access relevant files Comply with data integrity and security policies

𝙃𝙚𝙡𝙡𝙤! 𝙄'𝙢 𝘼𝙞𝙡𝙚𝙚𝙣 𝘿. 𝙂𝙪𝙞𝙘𝙤, 𝙖 𝙋𝙧𝙤𝙛𝙚𝙨𝙨𝙞𝙤𝙣𝙖𝙡 𝙑𝙞𝙧𝙩𝙪𝙖𝙡 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 𝙠𝙣𝙤𝙬𝙣 𝙛𝙤𝙧 𝙗𝙚𝙞𝙣𝙜 𝙤𝙧𝙜𝙖𝙣𝙞𝙯𝙚𝙙, 𝙙𝙚𝙩𝙖𝙞𝙡𝙚𝙙, 𝙚𝙛𝙛𝙞𝙘𝙞𝙚𝙣𝙩, 𝙥𝙧𝙚𝙘𝙞𝙨𝙚, 𝙖𝙣𝙙 𝙢𝙚𝙩𝙝𝙤𝙙𝙞𝙘𝙖𝙡. 𝙄 𝙤𝙗𝙨𝙚𝙧𝙫𝙚 𝙠𝙚𝙚𝙣𝙡𝙮, 𝙤𝙛𝙛𝙚𝙧𝙞𝙣𝙜 𝙘𝙖𝙡𝙘𝙪𝙡𝙖𝙩𝙚𝙙 𝙨𝙤𝙡𝙪𝙩𝙞𝙤𝙣𝙨 𝙩𝙤 𝙢𝙚𝙚𝙩 𝙮𝙤𝙪𝙧 𝙣𝙚𝙚𝙙𝙨. 𝚂𝚔𝚒𝚕𝚕𝚜: - 𝚅𝚒𝚛𝚝𝚞𝚊𝚕 𝙰𝚜𝚜𝚒𝚜𝚝𝚊𝚗𝚝 𝙴𝚡𝚙𝚎𝚛𝚝 - 𝙴𝚖𝚊𝚒𝚕 𝙼𝚊𝚗𝚊𝚐𝚎𝚖𝚎𝚗𝚝 - 𝙲𝚊𝚕𝚎𝚗𝚍𝚊𝚛 𝙼𝚊𝚗𝚊𝚐𝚎𝚖𝚎𝚗𝚝 𝚊𝚗𝚍 𝚜𝚌𝚑𝚎𝚍𝚞𝚕𝚎 𝚖𝚎𝚎𝚝𝚒𝚗𝚐𝚜 - 𝙼𝚊𝚗𝚊𝚐𝚎 𝚊 𝚌𝚘𝚗𝚝𝚊𝚌𝚝 𝚕𝚒𝚜𝚝 - 𝙿𝚛𝚎𝚙𝚊𝚛𝚎 𝚌𝚞𝚜𝚝𝚘𝚖𝚎𝚛 𝚜𝚙𝚛𝚎𝚊𝚍𝚜𝚑𝚎𝚎𝚝𝚜 𝚊𝚗𝚍 𝚔𝚎𝚎𝚙 𝚘𝚗𝚕𝚒𝚗𝚎 𝚛𝚎𝚌𝚘𝚛𝚍𝚜 - 𝙰𝚍𝚍𝚛𝚎𝚜𝚜 𝚎𝚖𝚙𝚕𝚘𝚢𝚎𝚎'𝚜 𝚊𝚍𝚖𝚒𝚗𝚒𝚜𝚝𝚛𝚊𝚝𝚒𝚟𝚎 𝚚𝚞𝚎𝚛𝚒𝚎𝚜 - 𝙳𝚊𝚝𝚊 𝙴𝚗𝚝𝚛𝚢 𝙴𝚡𝚙𝚎𝚛𝚝 - 𝙲𝚊𝚗𝚟𝚊 𝙴𝚡𝚙𝚎𝚛𝚝 - 𝚁𝚎𝚜𝚎𝚊𝚛𝚌𝚑 𝙴𝚡𝚙𝚎𝚛𝚝 𝙄𝙛 𝙮𝙤𝙪 𝙡𝙞𝙠𝙚 𝙩𝙤 𝙠𝙣𝙤𝙬 𝙖𝙗𝙤𝙪𝙩 𝙢𝙚, 𝙛𝙚𝙚𝙡 𝙛𝙧𝙚𝙚 𝙩𝙤 𝙨𝙚𝙣𝙙 𝙖 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 𝙤𝙧 𝙞𝙣𝙫𝙞𝙩𝙖𝙩𝙞𝙤𝙣. *𝙬𝙞𝙣𝙠*
$/hr

Work History

QMS COORDINATOR/ INTERNAL AUDITOR
Society Glass & Gabriel Builders, Inc.
07/04/2016 - 02/19/2019

·Assistance to the QMR & DCC in the implementation of QMS ·Ensure that the documentation procedures for the main, branches and sister companies ·Assistance to audit in Society Main, Branches & Sister Companies ·Facilities the monitoring of CCTV activities ·Do clerical works such as reports, encoding, filing and organizing documents and records in the office ·Safeguarding of QMS documents and files.

CUSTOMER SERVICE ASSISTANT/OPERATIONS ASSISTANT
Shopping Center Management Corporation Inc.
03/01/2019 - 08/14/2022

Provide assistance to customer and tenant concerns Answering customer inquiries and passing them on to the appropriate department Do clerical works such as reports, encoding, filing and organizing documents and records in the office Processing Tenants Work permit Charging all the charges/billing of tenants on SAP Process RCP for monthly bills (Prime water & PLDT) Daily sales report of tenants and affiliates Monthly reports ( Bottled water, Mall Traffic count and Vehicle count) Release memo to all tenants

General Virtual Assistant
Upwork
07/17/2023 - 11/03/2023