Skills: Excellent communication skills Photo and video editing Clerical tasks Digitial Marketing Social Media Management
Experience: I have been a proactive working student during academe where I worked with local libraries to provide admin assistance while studying simultaneously. I had my first ever professional job after school as a reservation and ticketing associate in airline industry where I handled North American and European markets and provided assistance with their pre and post flight concerns.
I Assisted European and North American customers about flight concerns through calls and off-phone services mainly with AirFrance and KLM Royal Dutch Airlines. I also handled Customer Complaints, Refund Requests, Books flight and assists with Airline’s Additional Services. and was trained in using Global Distribution System (Oscar) to communicate and modify passenger’s flight arrangement.