Unknown
Anselm Sadiq
Skills:
Customer Support Agent
Virtual Assistant
Executive Assistant
Chat support
Social media manager
Experience: Customer Support Agent
Virtual Assistant
Executive Assistant
Chat support
Social media manager
As a Virtual Assistant and Customer Support agent, I bring a wealth of experience in administration, executive support, logistics, and event management, offering comprehensive and tailored solutions to meet the diverse needs of clients.
Key Services I Offer:
1. Administrative Support:
I assist with managing calendars, scheduling appointments, organizing documents, and handling email correspondence. My proficiency in these tasks ensures that executives and businesses operate smoothly and efficiently, enabling them to focus on their core responsibilities.
2. Executive Support:
I provide high-level assistance to senior management by preparing reports, managing confidential information, and coordinating between teams and external stakeholders. My ability to handle complex, fast-paced environments ensures effective support for executive decision-making.
3. Customer Support:
I offer friendly and efficient customer service through email, chat, and phone, addressing inquiries, resolving issues, and ensuring customer satisfaction. With excellent communication skills, I can engage with customers effectively, ensuring their needs are met promptly and professionally.
4. Event and Travel Management:
From organizing virtual meetings to handling large-scale events, I manage all logistics, including preparing materials, coordinating participants, and troubleshooting technical or scheduling issues. I also handle travel arrangements, including booking flights, accommodations, and creating itineraries, ensuring seamless travel experiences.
5. Social Media and Content Management:
Leveraging my background in social media management, I assist businesses in growing their online presence by managing content calendars, creating engaging posts, and responding to customer inquiries via social platforms.
What Sets Me Apart:
My attention to detail, ability to manage multiple tasks simultaneously, and commitment to delivering high-quality results ensure that every project I handle is completed to the highest standard. I am comfortable with a variety of administrative tools and CRM systems, making me adaptable to different work environments.
Whether you need administrative support, customer service assistance, or help with event planning and logistics, I am here to provide dependable, efficient, and professional service.
$/hr
Work History
Customer Care Representative
SKYBET B-SPORTS ABUJA NIGERIA
01/08/2024 - 09/13/2024
Responded promptly to customer inquiries through various channels (phone, email, chat)
with a focus on providing accurate and helpful information.
Handled and resolved customer complaints, ensuring a positive resolution and high
customer satisfaction.
Assisted customers in understanding our product platform, including account management,
promotions, and wagering procedures.
Stayed up-to-date with the latest information regarding our iGaming products, promotions,
and any changes to company policies.
Administrative Officer and Social Media Handler
SYLVASTAR GROUP ABUJA NIGERIA
02/13/2023 - 12/20/2024
Carried out duties of a Personal Assistant and realtor for our landed properties, provided
customer service and some fundamental Human resource activities.
● Handled daily scheduling tasks and provides administrative support for the entire
department.
● Wrote quality content for clients, enabling customers to obtain information quickly
● Created content for online publications
Virtual Assistant
PINEHURST ESTATE CO. LTD, ABUJA, NIGERIA
09/05/2017 - 09/18/2021