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Anyi Vasquez

Anyi Vasquez

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Skills: Virtual Assistant (Va_Leila)

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Experience: Pro Imagen / Receptionist and Cashier The Profssional Capital / Administrative / Accounting Assistant Support Services Group / Retention Specialist

My name is Anyi Vasquez. I studied interior design with over six years of experience as an administrative and accounting assistant, coupled with a strong background in customer service. As an administrative and accounting assistant, I have honed my organizational skills, managing tasks such as invoices, taxes, document handling, and agenda management. My attention to detail ensures that nothing falls through the cracks. During my tenure in customer service, I learned the art of active listening and problem-solving. I've untangled complex issues over the phone, turning frustrated clients into loyal advocates. My empathy and patience are my secret weapons. In today's digital landscape, adaptability is key. I thrive in virtual environments, seamlessly navigating tools like email, calendars, and project management platforms. Whether it's scheduling meetings or coordinating tasks. As a virtual assistant, I see myself as a partner. I am excited about the opportunity to contribute to success of your company. Please find my resume attached, which provides further details about my experience.
$/hr

Work History

Retention Specialist
Support Services Group
12/04/2023 - 10/18/2024

Provided customer service through the development and implementation of successful retention techniques. Answered phone calls and retained customers for a US based Telecommunications company. Carefully recorded each interaction with the customer in the CRM.

Administrative / Accounting Assistant
The Professional Capital
11/02/2020 - 06/30/2023

Ensured that payments, amounts and records were correct. I worked with spreadsheets, purchase and sales diaries. Recording and archiving of transactions. Controlled accounts payable and receivable. Professionally answered phone calls and emails, providing accurate information and facilitating smooth business correspondence. Developed streamlined administrative processes, contributing to organizational objectives and enhancing office efficiency.

Receptionist and Cashier
Pro Imagen
01/10/2018 - 10/30/2020