Skills: virtual assistant
Experience:
Job Summary: As a Virtual Assistant at La Casa Agency, I provided essential administrative and executive support to real estate agents and company directors. My role involved ensuring smooth day-to-day operations by managing various tasks and offering timely assistance. Key Responsibilities: Administrative Support: I handled a variety of administrative tasks, such as organizing and maintaining digital files, preparing contracts and property documents, and ensuring smooth daily operations. My focus was on improving efficiency and supporting the sales team to meet their objectives. Customer Support and Inquiry Response: I provided exceptional customer support by responding to inquiries from clients and potential buyers, addressing their questions and concerns, and guiding them through the sales process to ensure a positive experience. Email, Appointment, and Calendar Management: I efficiently managed email correspondence, ensuring all inquiries were promptly addressed and important messages were prioritized. I coordinated and scheduled meetings, property viewings, and appointments for agents and directors, keeping calendars organized and up to date. Project Management Support and Communications: I assisted in project management by coordinating tasks, tracking deadlines, and communicating with team members to ensure projects stayed on schedule. I facilitated communication between agents, clients, and other stakeholders to ensure clear and timely updates. Research and Report Compilation: I conducted property market research, gathered relevant data on listings, and compiled detailed reports for the sales team and management. This included analyzing trends and providing actionable insights to inform decision-making.