Skills:
E-mail handling and Email inbox
optimization
Calendar & Meeting Scheduling
ResearchData Collection and Data
Entry
SMM (scheduling posts)
Website post management
Customer Support
Google Suite: DriveDocsSheetsFormsMailCalendarSlides
MS Office (WordExcelPowerPointOutlook)
Other administrative support.
Experience: I have been a customer service representative from 2015 until 2019.
Promoted as an operations manager from 2019 to 2024
Hi, I'm Cydie. I've worked in customer service and team management for almost 10 years. During that time, I’ve learned a lot about handling projects, setting up appointments, managing social media, and creating processes to make work easier.
I’m a detail-oriented and adaptable person, and I really care about clear communication and teamwork.
I’ve used tools like Microsoft Office, Google Suite, and Canva a lot in my work. Lately, I’ve been exploring freelancing and virtual assistant roles, and I’m excited to grow in these areas while using my skills to help others succeed.
When I’m not working, I love learning new things and finding ways to improve how I balance work and life.
$/hr
Work History
Customer Service Representative SPI GLOBAL 08/04/2015 - 02/27/2016
Taking outbound and inbound calls
Customer Service Representative VOICELESS TECHNOLOGIES 03/15/2016 - 09/13/2016