Experience: I have almost 6 years of experience working in customer service, being client representative, tech support and outstanding customer service skills. I treat customers with respect and conduct myself in a professional manner at all times. I have a very pleasant but persuasive personality with excellent management and during this time, I have gained communication skills. I also have the ability to apply these skills when talking on the phone, which makes me the perfect candidate for this position. In this line of work, you talk to many consumers that are not interested in what you have to say before you connect with someone who is, so it is important to have the mentality to take rejection without becoming upset or aggravated. I have that ability and experience dealing with disgruntled customers, so I know how to stay calm and professional in this type of stressful environment. I am computer literate with knowledge of different operating systems and word processing applications in addition to a wide list of software programs. I have excellent time-management and organizational skills with the ability to enter data into the system and to keep accurate records of all conversations that take place. I am looking for long term work while I'm at home, we all have responsibilities to do and expectations. I am trusty, I can work with minimal supervision, reliable and dependable. I can assure you integrity and honesty. I am confident that I have the skills and experience your company is searching for and I hope to meet with you soon to discuss this position.