John Denis Urquiola

Hi, my name is John Denis Urquiola, and I am applying for the Virtual Assistant position with a preference for a work-from-home setup. I bring over 8 years of experience working in the BPO industry, where I handled various accounts including Telco, Sales, Financial, and Healthcare. Most recently, I worked as a Virtual Assistant for a neurology clinic, where my responsibilities included appointment setting, managing patient medication and referral authorizations, answering emails, chats, and SMS, with a primary focus on handling inbound and outbound calls.