Skills: Administrative Support
Experience: I have extensive experience in property management, transaction coordination, and bookkeeping, with a strong focus on both short-term and long-term rentals. Over the years, I’ve handled leasing, rent collection, tenant relations, property maintenance, and financial management tasks. My experience spans residential, commercial, and vacation rental management, providing me with a broad understanding of client satisfaction, market trends, and operational efficiency. In transaction coordination, I’ve managed commercial and residential property transactions, ensuring accurate documentation and smooth closings. I’ve worked closely with clients, agents, lenders, and third-party providers to address any challenges, always ensuring compliance with regulatory requirements. As an Owner Representative, I spearheaded guest operations for vacation rentals, focusing on maximizing revenue and delivering exceptional guest experiences. This included managing bookings, developing marketing strategies, and resolving concerns promptly to encourage repeat business and referrals. In my role as a Property Manager, I handled lease renewals, maintenance coordination, financial reporting, and vendor management. I’ve successfully supervised teams, optimized occupancy rates, and implemented cost-effective strategies to improve revenue for property owners while ensuring tenants are satisfied. My bookkeeping background further complements my administrative skills, where I’ve maintained financial records, prepared reports, and performed bank reconciliations. I am proficient with property management software tools like AppFolio, Buildium, QuickBooks, and Yardi, which has enabled me to streamline operations effectively. I bring a well-rounded skill set in operations, communication, problem-solving, and financial management, making me an asset to any property management team.
Managed a portfolio of single-family and multi-family homes, focusing on maximizing occupancy rates and driving revenue through effective marketing, strategic pricing, and inventory control. Worked closely with property owners and vendors to maintain property conditions, handle maintenance requests efficiently, and address tenant concerns promptly. Monitored market trends and competitor activity to optimize pricing strategies and increase profitability. Maintained detailed reports on property performance, tenant satisfaction, and financial data to ensure smooth operations. Collaborated with sales and customer service teams to resolve tenant issues, delivering exceptional service and enhancing tenant retention. Implemented streamlined processes and systems to improve efficiency, reduce operational costs, and ensure seamless management across multiple properties.
Spearheaded the operations and management of a high-end vacation home, ensuring seamless guest experiences and maximizing property revenue. Coordinated with homeowners, guests, and vendors to resolve any issues or concerns in a timely and professional manner. Developed and maintained relationships with repeat clients, resulting in increased referrals and repeat business. Managed the property's day-to-day operations, including scheduling, housekeeping, and maintenance. Conducted routine inspections to ensure the property's condition and ensured compliance with industry standards. Implemented processes and procedures to improve operational efficiency, reduce costs, and enhance guest satisfaction. Provided exceptional customer service, responding to guest inquiries and resolving any issues promptly and professionally. Collaborated with the property's marketing team to develop targeted marketing strategies and promotions to attract new guests. Maintained accurate records and financial reports to ensure transparency and compliance with regulatory.