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Emmanuel Coffie

Emmanuel Coffie

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Skills: Virtual Assistant

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Experience:

To introduce myself, my name is Emmanuel Coffie a Virtual Assistant and a customer service representative. I have been passionate about delivering exceptional services. With experience and a strong background in executing administrative tasks, I want to put my skills to use to bring about quality progression and streamline processes for efficiency. My skills include managing schedules, handling correspondence, and using tools like Google Workspace and Tech tools. I am proactive in problem-solving and committed to delivering high-quality work.
$/hr

Work History

Customer Service Representative
Mfield Consult
10/09/2023 - 06/28/2024

• Established and maintained strong relationships with several clients. • Monitored and analyzed customer feedback to identify areas for improvement and implemented solutions. • Offered follow-up calls to customers to ensure their queries were fully resolved. • Delivered excellent customer service by handling several inquiries, resolving issues, and providing support via phone.