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Mikaz Estuista

Mikaz Estuista

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Skills: VA_Leila

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Experience:

I’m Kazi, I’ve 10 years of Operational Management stretched across different verticals — Learning&Development, Vendor Relations, and Customer Experience. Yes, I’ve also worked as a VA direct to CEOs as you’ll see in my CV, but make no mistake, apart from grueling demands of running Ops, it’s also all encompassing — from email/calendar management, to handling both business and personal finances, personal/business flights/accommodations, to overseeing their personal properties, to actually wearing corporate hats to run their businesses. Plural. CEOs are mostly visionaries— and me, I’m here to bring those dreams to life. Also, no, pay is not an issue. And no, job title/level of responsibilities is not an issue. Never was a concern for me to work my way from ground up, so shoot your shot? I’ll make it worth it. :)
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Work History

VP of Operations
LoveMore Investments
02/26/2024 - 08/30/2024

- Process Optimization: Drive operational excellence by crafting and evolving a comprehensive "Global SOP," ensuring seamless navigation through all company functions—from Operations and Strategy to IT and Compliance—enabling teams to dive deep and follow specific processes as needed. - Client Relations: Foster strong B2B and B2C partnerships through collaborative efforts, actively engaging in discussions to identify AFIs and KPIs, working towards closing deals that align with both client and organizational mission and vision. - Financial Oversight: Supervise financial operations, including accounting processes (both internal and external dealings), while maintaining meticulous compliance with governmental requirements. - Stakeholder/Partner Management: Establish robust communication frameworks to streamline collaboration and expedite responses to requests. Implement systems and automations that optimize resource allocation for the CEO and partners, enhancing focus on high-impact initiatives.

Chief of Staff
Benetnasch (Clendenin MD / Carthona Medical Group)
06/26/2023 - 03/01/2024

- Clinical Ops Management: Monitor daily operational needs of clinical services by overseeing staff schedules, training, and performance evaluations. Develop protocols to enhance patient experience and address any issues that may arise, prioritizing highquality care. - Client Relations: Cultivate and maintain strategic partnerships with NP/PAs and MD/DOs from across 50 states, ensuring that service agreements are met and fostering collaboration. Negotiate contracts to secure favorable terms and maintain quality standards. - Business Development: Identify new business opportunities and drive strategies to convert leads into clients. Collaborate with marketing and sales teams to develop targeted campaigns that align with market trends and client needs. - Executive Assistance: Coordinate logistics for personal affairs, including scheduling, travels, and private expense management.

Head of Ops and Vendor Relations
Asphalt Kingdom
01/10/2022 - 07/18/2022