• Lead daily operations and strategic initiatives to promote growth and efficiency, managing a team and overseeing business development. • Managed the Bridges Program in collaboration with First Consult, ensuring the successful delivery of program services at our center according to milestone targets. • Fostered strong relationships with clients and stakeholders to drive business growth. • Coordinated with internal departments to ensure timely product delivery and superior customer service. • Collaborated with the British Council to facilitate ACCA exams at the Gobeze Consult center, overseeing the successful start and completion of examinations. • Implemented marketing campaigns and sales strategies to promote company services, achieving sales targets and contributing to overall profitability.

• Strategic Planning: Devised and implemented IT systems that aligned with organizational goals. • Infrastructure Maintenance: Supervised software and hardware procurement, along with routine maintenance, to guarantee optimal performance. • Security & Compliance: Developed robust cybersecurity policies, enhanced data management protocols, and assured regulatory compliance. • Team Leadership: Mentored and coordinated a skilled IT team, promoting knowledge-sharing and proactive problem-solving. • Operational Excellence: Efficiently managed system backups, resolved technical issues, and supported crossdepartmental projects.