Back
Unknown
Zeamanuel Bekele

Zeamanuel Bekele

Skills Icon

Skills: Virtual Assistant

Experience Icon

Experience:

I’m a certified virtual assistant with experience in customer support, data entry, and administrative tasks. I’ve always been someone who thrives on organization, whether it’s managing my own time or helping others stay on top of their schedules. This was something I learned while supporting a busy team, where I had to juggle multiple tasks and still deliver quality work. I enjoy solving problems and finding ways to streamline processes, making life easier for everyone. Tools like Google Workspace, MS Office, and CRM systems such as Zendesk are my go-to, but I’m always eager to learn and adapt to new tools as needed. What drives me most is knowing that my work helps businesses run more smoothly, and I take pride in providing that kind of support.
$/hr

Work History

Customer Service Representative
MMCY Tech
01/12/2023 - 11/17/2023

-Demonstrated expertise in product knowledge and technical support procedures to effectively assist customers with various technical issues and inquiries. -Provided exceptional customer service by handling incoming calls and addressing customer inquiries, concerns, and complaints in a professional and courteous manner. -Maintained up to date knowledge of product features, updates, and troubleshooting techniques through ongoing training and self-study.