Janette Camarillo
Skills: General Admin Virtual Assistant or Executive Assistant
Experience: 1. Calendar & Email Management: Organizing schedules, booking appointments, prioritizing emails, and setting reminders. 2. Document Management & Data Entry: Filing, organizing digital documents, data entry, and record maintenance. 3. Project Coordination: Managing timelines, setting deadlines, tracking milestones, and coordinating team updates. 4. Customer & Client Communication: Handling inquiries, managing responses, scheduling follow-ups, and building relationships. 5. Event & Travel Planning: Coordinating logistics for meetings/events and preparing itineraries. 6. Social Media Management: Scheduling posts, responding to messages, and assisting with content ideas. 7. Expense Tracking & Invoicing: Monitoring expenses, preparing invoices, and tracking payments. Research & Data Collection: Conducting research, compiling data, and preparing reports. 8. CRM Management: Updating records, tracking leads, and managing follow-ups in CRM systems like Hubspot 9. Content Proofreading & Editing: Reviewing documents for clarity, grammar, and brand consistency. 10. File Organization & Backup: Managing cloud storage, organizing files, and ensuring backups. 11. Basic Graphic Design: Creating simple graphics for social media, presentations, and marketing materials.
Work History
TOA Global
05/06/2024 - 11/13/2034
As a Franchise Administrative Coordinator, I am responsible for providing essential support to franchise operations, ensuring smooth communication and coordination between franchisees and head office. My role involves managing franchisee schedules, organizing meetings, handling email correspondence, and overseeing document management. I am proficient in using various tools like HubSpot, Plutosoft, and other CRM systems to maintain records, track leads, and manage follow-ups. Additionally, I assist in the coordination of training, events, and in-store experience bookings, while also ensuring that franchisees have the necessary resources to succeed. My attention to detail, strong communication skills, and proactive approach help me effectively manage tasks, contribute to the success of franchise operations, and support franchisees in reaching their business goals.