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Jeremiah Samdao

Jeremiah Samdao

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Skills: Virtual Assistant

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Experience: Virtual Medical Assistant Customer Support Representative

Detail-oriented and experienced Virtual Medical Assistant with a strong background in insurance verification, prior authorization, and auto insurance processes. Skilled in managing pre-certification audits, supporting healthcare teams, and ensuring smooth patient care coordination. Proven ability to handle medical documentation, verify insurance coverage, and review of appeals. Adept at providing efficient virtual administrative support while maintaining accuracy and confidentiality Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
$/hr

Work History

Virtual Assistant
Express MedPay
01/01/1970 - 10/24/2024

Add new patients in Eclipse. Verify patients’ details and auto insurance details are correct in Eclipse. Review and identify auto insurance appeals whether appeals are done, response is missing or has good certification.

Virtual Medical Assistant
Xillium Professional Services, LLC
05/24/2023 - 12/08/2023

Verified insurance eligibility and benefits, and processed prior authorization via insurance portal or via phone call. Informed the patients’ insurance update, copay and prior authorization status via Podium, email or phone call. Informed the provider if the prior authorization is declined. Advised the scheduler if the patient’s appointment needs to be rescheduled if the patient's prior authorization is pending. Informed the scheduler if the patient’s insurance and if the provider is out-of-network.

Customer Support Representative
PartnerHero
11/24/2022 - 02/25/2023