Jemeliene Manio

I've been in a BPO company for 12 years. Able to handle email management, different minor and major projects and administrative tasks for different BPO Departments like Purchasing and Inventory, Accounting, Operations and IT Department. Generated different reports using Excel to be used by the US onsite managers especially when it comes to monitoring of sales and inventory. Handled different data entry jobs and was able to produce accurate reports using Excel application Able to handle creation of invoices, submitting to clients and monitor their payments on time. Managed associates working for different BPO departments. My major role is to ensure our day to day operations are well managed and reports (daily, weekly and monthly) are checked and accurate before sending them to the US onsite managers. Very attentive to details since we needed to send accurate reports. Well-rounded Operations Lead of the BPO Team and a multi tasker. Effective team leader of the BPO team. One of the key personnel of the organization. I'm also involved with interview and hiring process from Associate Operations Analyst (Tier 1) to Senior Operations Analyst (Tier 3). Have MS Excel Certifications (Core and Expert 2016). With that, I'm confident that I can help you with the tasks/jobs needed that are mentioned on the job description and responsibilities.