Back
Unknown
Jeziah Cyrene Acosta

Jeziah Cyrene Acosta

Skills Icon

Skills: General Admin Assistant

Experience Icon

Experience:

Results-driven virtual assistant with a year and a half of experience in cold calling, outbound sales, lead generation, email handling, and efficient customer service. Expert in driving sales and work order increase through effective communication, persuasive selling techniques, and excellent customer relationship management. Demonstrated ability to manage multiple tasks efficiently, ensuring timely follow-up and high customer satisfaction. Adept at utilizing various CRM tools, email marketing platforms, and sales automation software to streamline operations and enhance productivity.
Philippines $5/hr Full Time

Work History

Guest Experience Leader
McDonald’s SM San Jose del Monte
11/18/2018 - 06/30/2019

Assisted in hosting events inside and outside the store. Handled large food order bookings and deliveries. Updated the store for new products and promotions. Resolved complaints promptly and professionally while having a positive attitude

Customer Service Representative
Concentrix (AT&T Prepaid)
12/08/2021 - 02/28/2022

Handled high volumes of inbound calls, providing prompt and courteous service to customers. Resolved customer issues by identifying problems, offering solutions, and following up to ensure resolution. Utilized CRM software to document customer interactions, track issues, and maintain accurate records. Performed basic troubleshooting and technical support.