Skills: General Admin Assistant
Experience:
Assisted in hosting events inside and outside the store. Handled large food order bookings and deliveries. Updated the store for new products and promotions. Resolved complaints promptly and professionally while having a positive attitude
Handled high volumes of inbound calls, providing prompt and courteous service to customers. Resolved customer issues by identifying problems, offering solutions, and following up to ensure resolution. Utilized CRM software to document customer interactions, track issues, and maintain accurate records. Performed basic troubleshooting and technical support.