Skills: Virtual Assistant (Full Admin or Executive Assistantor Back Office or Operations)
Experience: Project Management and Implementation (software), Customer Service, Team Leadership/Management, Technical Support, Credit Repair Operations.
As a Freelance Virtual Assistant, I have gained extensive experience in managing client relationships, overseeing operational efficiency, and providing high-level administrative support. My roles at DePaul Foxworth’s Wisdom Consulting LLC and Predictable VA Loan have equipped me with a robust skill set that encompasses client management, data organization, team leadership, and technical problem-solving.
Skilled Software Implementation Project Manager with extensive experience in leading ERP implementations and analyze business processes to align with Netsuite software solution. Key Responsibilities includes: **Lead project kickoff meetings and define project scope with clients. **Conduct business process analyses to identify gaps and recommend solutions. **Develop Business Requirement Documents (BRDs) and manage implementation timelines. **Configure and customize ERP modules (e.g., Procure to Pay, CRM, HRM). **Coordinate system integrations and conduct end-user training. **Provide ongoing support and serve as the primary contact for user inquiries.