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John Edric Lansang

John Edric Lansang

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Skills: Virtual Assistant

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Experience: 5 Months VA 4 Years and 7 Months BPO(Customer Service, Technical Support and Resolution Desk Expert)

I'm John Edric Lansang, I have more than 5 years of experience from the field of customer service, technical support, and inside sales, I bring a unique blend of expertise in client relations, problem-solving, and leadership. My experience as a team leader in inside sales has honed my ability to drive performance and inspire team unity, while my work as an appointment setter in the real estate sector has sharpened my skills in engaging and converting potential leads. I’m dedicated to providing exceptional service, streamlining processes, and achieving positive results. I’m excited to bring this skill set to a dynamic team, where I can contribute to both client satisfaction and business growth. Outside of work, I’m passionate about keeping exotic pets, particularly arachnids and reptiles. Caring for these unique creatures has taught me patience, attention to detail, and a deep respect for the intricacies of nature. I’m also an anime enthusiast, drawn to the storytelling, diverse characters, and artistic expression within the genre. These interests fuel my creativity and curiosity, giving me a well-rounded perspective that I bring into both my personal and professional life.
$/hr

Work History

TIER 1 ADVOCATE
Concentrix
08/01/2023 - 01/30/2024

Assisted viewers with their subscription issues. Did basic troubleshooting for login issues. Applied eligible promotions and discounts.

COLD CALLER
Fariba Lance Realestate
04/03/2024 - 06/30/2024

Cold call the leads. Manage scheduled appointments between the lead and CEO via calendly. Report daily task to the CEO such as number of calls, warm leads, all appointments, filtered calls and voicemails.

APPOINTMENT SETTER / TEAM LEAD
TMS - CG Bookkeeping and accounting
07/04/2024 - 09/28/2024