Skills: Virtual Assistant
Experience: 5 Months VA 4 Years and 7 Months BPO(Customer Service, Technical Support and Resolution Desk Expert)
Assisted viewers with their subscription issues. Did basic troubleshooting for login issues. Applied eligible promotions and discounts.
Cold call the leads. Manage scheduled appointments between the lead and CEO via calendly. Report daily task to the CEO such as number of calls, warm leads, all appointments, filtered calls and voicemails.