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Jerome Carlo Pascua

Jerome Carlo Pascua

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Skills: Any role related to my experience

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Experience: Customer Service Representative Technical Support Expert Subject matter Expert Tier 2 Escalations

Been on a call center job role for almost 8 years edge on being a customer service representative also has knowledge on being a technical support expert and Tier 2 escalations, was able to support and manage a team as a subject matter expert
$/hr

Work History

Techincal Support Expert
Asurion
07/14/2024 - 11/25/2024

Verizon Tech Coach Tier 2 Technical Support

T-mobile Community Tech Expert / At&t, Directv
IQor Santa Rosa
02/08/2021 - 12/15/2023

Tmobile Team of experts Customer Care Community Tech Expert at&t multiple LOB

Verizon Tier 2 Tech
Accenture
10/13/2019 - 01/15/2021