As a Call Center Agent, I specialized in cold calling and telemarketing to promote and sell final expense insurance, Medicare, Medicaid, and pharmacy services. My role involved making high-volume outbound calls to prospective clients, identifying their needs, and providing tailored solutions to help them secure appropriate coverage and services. I utilized strong communication skills to build rapport, educate clients on product benefits, and guide them through decision-making processes. I consistently met and exceeded sales targets, managed lead follow-ups, and maintained excellent customer service throughout the entire sales process.

As a Call Center Agent, I specialized in cold calling small to medium-sized businesses to offer support with merchant cash advances and other loan solutions. My primary responsibility was to engage business owners, understand their financial needs, and provide guidance on how cash advances or loans could help them achieve their operational or growth goals. Using effective telemarketing strategies, I built strong client relationships, explained loan terms, and assisted clients through the application process, ensuring a seamless experience. My focus on client support and tailored financial solutions enabled me to consistently meet and exceed sales targets.