Kimberly Quirong

My name is KIMBERLY QUIRONG. You can call me KIM. I've been working in the BPO industry for 10 years. My experience is mostly on low ticket sales, which means I go for onset selling, having customers pay an affordable price to get on board with my company. I have taken a leadership role as a Sales Mentor, which acts as a supervisor in New Hire Training. I do onboarding and supervise new hires during their phone time and make sure they hit their Key Performance Indicators or KPIs within a 6 week time frame. I also have a Virtual Assistant Experience where I work directly with clients and help them with different types of admin task which includes tracking daily target of agents, email management, calendar organization, doing onboarding for new hires and also creating different trackers for documentations. I also have experience in social media management, replying to DMs to potential clients, lead generating from social media and data entry.