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LOURENCE ALEC INDON

LOURENCE ALEC INDON

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Skills: Virtual assistant scheduler appointment setter Customer service representative

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Experience:

With nine years of experience as a customer service representative, i possess strong communication and problem-solving skills. with my background in Information Technology i have a solid understanding of tech concepts, which can enhance my ability to assist customers, especially with tech-related inquiries. i also excel at managing relationships, resolving issues efficiently, and adapting to various customer needs. This combination of experience and knowledge under my belt can provide value in being a virtual assistant
$/hr

Work History

Senior Process executive
Cognizant Technologies
01/16/2024 - 10/08/2024

Scheduling diagnostic exams Forward medical result and demographics to doctors Encode patient profiles

Customer Service Representative
Sykes Asia
01/01/1970 - 05/12/2020

Assisting Customer Regarding their Cell Phone bill and Services Assisting customer regarding sales and acquisition of brand new service Providing Technical Support

Hybrid Customer Service Representative
Telus international Philippines
10/04/2016 - 04/03/2019