I’m Mel, a dedicated customer service professional with a strong background in resolving issues and assisting customers across various industries. My experience includes handling online and phone-based customer inquiries, managing order statuses, troubleshooting product issues, and guiding customers through applications and services.
My career spans roles such as assisting customers with their Sprint products, booking and managing prescription deliveries, and resolving issues with JBL and Harman Kardon products. I've also helped customers with cab reservations, ensuring high-quality service and prompt confirmation.
In my personal time, I enjoy watching movies and K-dramas, as well as surfing the internet to stay updated on the latest trends and information. I’m passionate about providing excellent customer service and am always eager to assist and resolve issues efficiently.