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Mhelodette Garrino

Mhelodette Garrino

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Skills: Administrative task

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Experience:

I’m Mel, a dedicated customer service professional with a strong background in resolving issues and assisting customers across various industries. My experience includes handling online and phone-based customer inquiries, managing order statuses, troubleshooting product issues, and guiding customers through applications and services. My career spans roles such as assisting customers with their Sprint products, booking and managing prescription deliveries, and resolving issues with JBL and Harman Kardon products. I've also helped customers with cab reservations, ensuring high-quality service and prompt confirmation. In my personal time, I enjoy watching movies and K-dramas, as well as surfing the internet to stay updated on the latest trends and information. I’m passionate about providing excellent customer service and am always eager to assist and resolve issues efficiently.
$/hr

Work History

Medical Billing Claims analyst/ Collections Specialist
ASC Strategic Revenue Solution LLC
09/18/2024 - 11/06/2024

Checking the status of claim making sure that the paid amount were met.

CUSTOMER SERVICE REPRESENTATIVE
MARKETSTAR/ UNDER NITYO AGENCY
05/10/2024 - 09/15/2024

Helping customers resolve issues that they have with their order through email.

CUSTOMER SERVICE REPRESENTATIVE
MUNIZ CALL CENTER MANAGEMENT
08/04/2023 - 05/09/2024