At Dragon Spark Cleaning Services, I was responsible for the daily operations and ensuring the business ran smoothly. My duties included: - Responding to client calls and emails promptly, addressing inquiries, and providing customer support. - Scheduling and booking cleaning services for clients, coordinating the logistics to meet customer needs. - Assembling and assigning cleaning teams, ensuring they were equipped with the necessary resources for each job. - Managing Google Ads campaigns and social media accounts to maintain an online presence and attract new clients. - Creating and posting engaging content regularly to keep customers informed and boost brand visibility. - Overseeing the administrative tasks to maintain an organized and efficient workflow.

At Nyasa International Academy, I worked as a reception teacher, where my responsibilities included: Planning and delivering age-appropriate lessons to young learners, focusing on foundational skills in literacy, numeracy, and social development. Creating a nurturing and engaging classroom environment that encouraged exploration, creativity, and positive behavior. Monitoring and assessing students' progress, providing individual support where needed to help each child reach their developmental milestones. Collaborating with other teachers and staff to plan activities, school events, and learning experiences. Communicating regularly with parents to update them on their child's progress, addressing any concerns, and involving them in the learning process. Implementing classroom management strategies to ensure a safe, supportive, and structured learning environment for all students.