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Michael Maternal

Michael Maternal

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Skills: Virtual Assistant

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Experience: Teletech - Optum October 2022 - June 2024

I am a compassionate and empathetic medical virtual assistant with 2 years of experience in the healthcare field. I am proficient in a variety of medical software programs, including electronic health records (Navigator and Salesforce, billing software, and research databases. I also have a strong understanding of medical terminology and procedures.
$/hr

Work History

Customer Service Advocate
Teletech
10/04/2022 - 06/04/2024

As a Healthcare Account Billing Specialist at Optum, you will play a critical role in managing billing operations, ensuring timely and accurate processing of claims. You will be responsible for verifying patient eligibility, refilling claims, and conducting thorough insurance verifications to optimize revenue cycle management.