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Naomi Nebiyou

Naomi Nebiyou

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Skills: HR Admin

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Experience: These are the recent job positions I have held, I have attached my resume for more details 1.HUMAN RESOURCES MANAGER PRIMETIME FREIGHT INC (CAROLINA LOGISTICS) 2.CUSTOMER SERVICE MANAGER BINARY TECHNOLOGIES XMT, (BEU DELIVERY) 3.BUSINESS DEVELOPMENT BINARY TECHNOLOGIES XMT, (BEU DELIVERY) In these positions I have had the opportunity to work with a very diverse team, grow to be more confident which made me a decision maker and increase my problem solving, adaptive skills.

My name is Naomi Nebiyou, and I am a 26-year-old professional with a degree in marketing management. Over the past few years, I have gained valuable experience in various roles within the business industry. I started my career as a Business Development Manager, where I successfully identified and pursued new business opportunities, resulting in significant revenue growth. Additionally, I worked as a Customer Service Manager, where I honed my communication and problem-solving skills by ensuring exceptional customer satisfaction. For the past two years, I have served as an HR Manager in logistics company located in U.S.A, where I applied my knowledge of human resources practices to recruit and retain top talent, foster a positive work environment, and implement effective HR strategies.
$/hr

Work History

Human Resource Manager
PRIMETIME FREIGHT INC (CAROLINA LOGISTICS)
04/18/2022 - 06/28/2024

•Recruiting •Interviewing new candidates and conducting orientation •Collecting and checking required paper work to meet the stated requirements •Effective communication and follow up •Maintaining database •Multitask between answering calls and responding to emails

CUSTOMER SERVICE MANAGER
BINARY TECHNOLOGIES XMT, (BEU DELIVERY)
09/18/2021 - 02/21/2022

•Assigning tasks, motivating employees and assessing performance. •Fixing any issues with call center as well as customers •Oversee call center staff and overall activity •Maintaining equipment, offering assistance to customers. •Training call center representatives •Controlling on time delivery and quality assurance. •Answer questions from staff and provide guidance and feedback. •Anticipate escalation and take over calls when needed. •Devise ways to optimize procedures and keep team motivated

BUSINESS DEVELOPMENT REPRESENTATIVE
BINARY TECHNOLOGIES XMT, (BEU DELIVERY)
06/06/2021 - 09/18/2021