Skills: I want to apply for any non-voice position related to customer servicesalestechnical supportand basic bookkeeping.
Experience: Outbound/Inbound Agent - Customer Service, Sales, Technical Support Team Leader Confirmation Officer Accountant Support
As a team leader, I was assigned to handle a team of at least 8 agents to close their deals for Timeshare companies. As a confirmation officer, I was assigned to verify and confirm all the details of a deal.
I was assigned to handle customer service, technical, and payroll issues of our customers using a financial software. I was also promoted as a ProAdvisor/Accountant Support who handled bookkeeping and accounting issues. I had proper training and advanced knowledge in QuickBooks Desktop and Online.