Experience: I worked remotely as an appointment setter for a surgical and medspa clinic, where I managed both inbound and outbound calls and scheduled appointments for multiple healthcare providers.. Additionally, I was responsible for accurately entering patient data into the electronic medical records and scheduling appointments based on our physician/ esthetician availability. Also when i worked as a program manager, I handled various back-office tasks, including reviewing KPIs, preparing weekly business reports, managing calendars, and ensuring the team consistently met our monthly operational goals.