Skills: VA/Admin
Experience:
Promotes the company’s products and services and process applications o Sends report of subscribers via email to other concerned department o Follow ups pending report of subscribers o Acquisition of new sales and value added service o Attends customer’s aftersales concerns o Administrative tasks such as encoding, analytics and etc o Respond promptly to customer inquiries and aftersales concerns o Creates service orders, escalates complaints and providing customer service in all forms o Updates and monitors transactions in queueing, ATT, AWT, sales acquisitions etc o Extracts CSA's year to date sales o Sends daily sales report and repair monitoring to supervisor o providing excellent customer service whether face to face, online or phone call set up o Respond promptly to customer inquiries and aftersales concerns o acquisition of potential sales to new customers o Monitor systems o implementing and executing marketing strategies to attract sales o attends subscriber’s report or request on their plan and associated units o installation of new connects from primary source up to poles up to area of installation o provides billing, escalation and engineering support to client o inspecting and installing via new technologies, directing crews or workers, conducting research, and reporting on project status o doing quality assurance works