Experience: Experienced office administrator and customer service professional with a proven track record in the e-commerce and administrative sectors. Skilled in handling customer inquiries, processing refunds and returns, and managing day-to-day office operations to streamline workflows. Known for a strong commitment to enhancing customer satisfaction and delivering responsive, clear communication. Trained in social media management, real estate, and bookkeeping, bringing a well-rounded approach to every role. Proficient in adapting to fast-paced environments and equipped with a proactive mindset for problem-solving and team support.