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Sushma Patro

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Skills: Customer handling Customer service Team management Leadership skills Training Analytical skills Communication skills Skills of handling callsemails and chat Ms officeadvance excel knowledge

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Experience: Customer care executive Team Leader Quality Analyst Trainer

I am an enthusiastic and dedicated professional. With having 3 years experience in Customer support industry, I can bring my expertise to your company and contribute for development.
$/hr Full Time

Work History

Quality Analyst
Stream Digital Services
10/03/2023 - 09/18/2024

Performing Audits Bau Audit Hygiene Audit Call calibration MCL Providing feedback to the agents as per audits performed Sharing the audit report with all the stakeholders.