Skills: Virtual Assistant
Experience: I have over three years of experience working as an Administrative and Executive Assistant. During this time, I have gained extensive knowledge in managing daily operations, including calendar management, scheduling meetings, and preparing reports. I’ve handled high-priority tasks with confidentiality and ensured smooth coordination between teams and departments. My roles have also involved customer service, data entry, and social media management, giving me a well-rounded set of skills. I am proficient in Microsoft Office, Google Workspace, and various project management tools like Trello, which has allowed me to efficiently multitask and manage multiple responsibilities simultaneously. In previous positions, I’ve demonstrated the ability to work independently, prioritize tasks, and provide top-tier administrative support. My attention to detail and organizational skills have helped me successfully manage workflows and meet deadlines, contributing to the overall efficiency of the teams I’ve worked with.
■ Managed intricate schedules and coordinated meetings for the executive team, achieving 100% accuracy and 15% cost savings. ■ Produced detailed reports, presentations, and briefs using Microsoft Office Suite. ■ Handled incoming calls, routed correspondence, and managed daily customer interactions, attending to over 30 walk-in customers daily. ■ CRM systems were used for lead management, tracking customer interactions, and ensuring data accuracy. ■ Managed company 2 social media platforms and emails, ensuring prompt communication with clients. ■ Successfully increased sales by 50% within the first 3 months through strategic customer engagement and marketing initiatives. ■ Coordinated travel arrangements and prepared detailed travel itineraries for the executive team. ■ Handled vendor payments, proposals, and bid preparations. ■ Developed and implemented weekly prioritization worksheets, self-reflection journals, and a 90/60/10 productivity tool to enhance team efficiency. ■ Coordinated over 50 high-profile meetings and events, reducing scheduling conflicts by 20%. ■ Created a career framework guide to assist employees in navigating their career paths, resulting in improved employee engagement and satisfaction.
■ Managed the construction and renovation of 2 buildings, within a time frame of 3 months. ■ Worked with architects, engineers, and contractors to meet key project milestones. ■ Generated progress presentations and reports for the executive team weekly. ■ Ensured timely delivery of projects within budget and to client specifications.