Thessa Mae Bungcasan

Hi, my name is Thessa Mae Bungcasan, and I consider myself a team player who enjoys collaborating with others to boost performance. With nearly five years of experience in the BPO industry, I've handled a variety of accounts including financial, insurance, and hospitality, which sharpened my skills in resolving customer concerns efficiently and using critical thinking. I also worked as a lead generation specialist, turning potential leads into paying customers. Currently, I’m a general virtual assistant for an aesthetic company, providing administrative support and managing client outreach.