Back
Unknown
Aiven Tampadong

Aiven Tampadong

Skills Icon

Skills: Proficient in using different ticketing platforms like FreshdeskZendeskGorgias and Shopify. Proficient in using Microsoft applications like WordExcelPowerPoint and Google Sheets. Expert in using live chat support and email management. Computer savant.

Experience Icon

Experience: Customer Service Virtual Assistance Appointment setter Collection Agent

Hi, I'm Aiven Tampadong, I graduated with a Bachelor’s degree in Secondary Education, majoring in Mathematics. I have experience in various roles, including bookkeeping, customer service, data entry, inventory control, and as a branch cashier and collections executive. I am skilled in managing financial records, providing excellent customer support, and ensuring accurate inventory management. With a keen attention to detail and a passion for problem-solving, I believe I would be a great fit for this role. I am dedicated, organized, and committed to helping my team succeed, and I’m excited about the opportunity to contribute my skills and support the company's goals. I look forward to the possibility of us working together!
Philippines $/hr Full Time

Work History

Customer Service Representative
Sylvane
03/16/2021 - 03/16/2024

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

Collection Executive
Triwave
02/01/2020 - 02/01/2021

Processed payments and applied them to customer balances. Maintained a high volume of calls and met the demands of a busy and productive group. Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.

Receiving Clerk/Data Encoder
Nuebe Service Cooperative
06/18/2018 - 01/31/2020