Company Name 1
IHG Baguio
Job Title
Reservation Sales Specialist
Job Description
Handled calls from Guests.
Assisted with booking, modifying, or canceling hotel room reservations for any IHG-branded hotel worldwide.
Suggested travel plans and alternative options if their preferred hotel is fully booked.
Offered Loyalty Program enrollment and educated guests of the benefits.
Company Name 2
TaskUs Inc
Job Title
Customer Service Representative - Deliveroo
Job Description
Handled calls, chats, and emails from Deliveroo customers, associated restaurants and/or shop owners, and Deliveroo riders.
Provided support for online food delivery services and any related issues.