I am Jennifer Encio, and I bring 12 years of experience in the BPO industry, complemented by my background as a registered nurse. I am confident that my strong knowledge of medical and administrative tasks makes me an excellent fit for roles involving Medical Assistant claims and Insurance eligibility. Additionally, my five years of experience as an Operations Manager have honed my leadership abilities, day-to-day operational management, and team management skills, further strengthening my qualifications for this position.