Company Name 1
Legal Soft
Job Title
Business Development Specialist, Executive Assistant, Training Team Administrator
Job Description
From March 2023 to October 2024, I worked remotely at Legal Soft in Los Angeles, California, as a Business Development Specialist, Executive Assistant, and Training Team Administrator. In these roles, I acted as the primary point of contact for confidential files and served as a liaison between executives and internal/external stakeholders. I was responsible for generating reports, overseeing platforms, and resolving issues in a timely manner. Additionally, I organized and maintained the executive’s schedule, coordinated meetings, and handled communications. I collaborated with leadership to develop and implement business development strategies, monitored performance metrics, and analyzed data from multiple sources to assess the success of initiatives. I also maintained database integrity and security, supported onboarding and training for new employees, and assisted with project management by tracking progress and deadlines across various projects.
Company Name 2
Affinity Express, Inc.
Job Title
Marketing Consultant
Job Description
From September 2021 to December 2023, I worked as a Marketing Consultant at Affinity Express, Inc. in Diliman, Quezon City, Philippines, where I provided website creation services to small and medium business clients for Vistaprint, LocalFlavor, and Clipper Magazine. I made outbound calls to clients, coordinated with teams like copywriters and developers to deliver websites, and offered insights on website aesthetics, content, and functionality. I also provided advanced customer service to ensure client satisfaction, maintained data accuracy during the intake process, and managed communications through email, platform messages, and phone calls. Additionally, I utilized critical thinking to address discount requests, ensuring a balance between company policies and customer needs.