Talent Headshot
Lucena Ampatin
lucenaampatin@gmail.com
09159450699
PH
About Me
I am a results-driven professional with a strong background in cold calling, customer service, and administrative support. Over the past few years, I’ve honed my communication skills and developed a keen ability to build rapport with clients over the phone. I thrive in roles that require persistence, organization, and a customer-first mindset. For instance, in my previous roles as an Enrollment Coordinator and Customer Service Representative, I consistently exceeded targets, maintained a high conversion rate, and effectively managed tasks such as scheduling and record-keeping. I’m tech-savvy and proficient with CRM tools, which helps me stay organized and efficient in a fast-paced environment. Beyond work, I enjoy learning new skills and engaging in activities that challenge me to grow. I’m passionate about building meaningful connections and take pride in delivering excellent results that drive business success.
Basic Information
Full Name
Lucena Ampatin
Email Address
lucenaampatin@gmail.com
Phone
09159450699
Location
PH
Education
Education Completed
High School
Institution/School
Field of Study
Graduation Year
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
OfficePartners360
Job Title
Enrollment Coordinator
Start Date
04/07/2023
End Date
11/05/2024
Job Description
Conducted outbound calls to leads, consistently achieving a high conversion rate and surpassing call targets. Passed scorecard evaluations for two consecutive months, demonstrating consistent performance excellence.
Company Name 2
Dynata
Job Title
Market Research Interviewer
Start Date
07/06/2022
End Date
10/12/2022
Job Description
Conducted in-depth market research and competitive analysis to support client decision-making and business objectives. Collaborated with cross-functional teams to drive strategic initiatives, ensuring alignment with market trends and client needs. Achieved recognition as a Top Producer with 100% QA in 2022, demonstrating exceptional performance and attention to detail.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Graphic Design | Video Editing | Photography | Copy writing & Content Creation | Branding & Visual Identity | Video Editing | Photography | Copy writing & Content Creation | Branding & Visual Identity
Business Skills
Social Media Management | Market Research
Communication