Mary Rose Lumakin
lumakin.maryrose@gmail.com
+63977-400-0517
PH
About Me
I worked as a VA for 2 years and I had an experience as an admin assistant in a school. I've been in the BPO industry for 5 years as a CSR and a Quality Analyst. I have experience in doing some layout designs and basic video editing.
I have a strong work ethic and can work with a minimal supervision.
I'd like to be a part of a company where I will be able to improve my skills and share my experiences as well.
Basic Information
Full Name
Mary Rose Lumakin
Email Address
lumakin.maryrose@gmail.com
Phone
+63977-400-0517
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Interface Computer College
Field of Study
Information Technology
Graduation Year
2015
Current Enrollment
Graduated
GPA/Grade
2
Certifications
Achievements
Work & Experience
Company Name 1
TaskUs
Job Title
Quality Analyst
Start Date
01/04/2022
End Date
30/11/2024
Job Description
CSR for 2 years and become a Quality Analyst for 3 years. As a CSR I provides support to the customer via call and chat.
As a QA, I conduct audits to make sure that the team is meeting the standard that the client set
Company Name 2
Happy CPR Foundation
Job Title
Virtual Assistant
Start Date
01/08/2017
End Date
15/12/2018
Job Description
Appointment setter, data entry, layout designs, web design (Shopiify)
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Data Analysis & Data Science
Creative Skills
Graphic Design | Video Editing | Graphic Design | Video Editing
Business Skills
Social Media Management | Customer Relationship Management (CRM) | Business Analysis | Market Research
Communication