Job Title
Virtual Assistant
Job Description
Administrative Support: Manage client’s calendar, schedule meetings, and handle email
correspondence efficiently.
Research and Reporting: Conduct research and provide detailed reports to support various
projects.
File Management: Organize and maintain digital files for easy access and retrieval.
Event Coordination: Plan and coordinate events, including logistics, vendor communication,
and material preparation.
Social Media Management: Create and manage content for social media/website platforms
to enhance engagement.
Customer Support: Provide quality customer support and perform accurate data entry tasks.
Job Title
Customer Service Representative
Job Description
Handled inbound calls for medication Prior Authorization requests.
Processed over 40 Prior Authorization fax cases daily.
Conducted 60+ outbound calls and inbound calls daily to update Members and Providers on
Prior Authorization status.
Explained copay breakdowns for medication refills at over 67,000 community pharmacies.
Managed and organized information related to 67,000+ community pharmacies, facilitating
efficient medication refills.