I’m excited to apply for the Medical Virtual Assistant Position. With experience managing escalations at UnitedHealthcare, providing technical support at Verizon Wireless, and creating engaging content as a social media manager, I’ve developed a versatile skill set that I believe would be valuable to your team. In my role as a Supervisor and Escalation Manager at UnitedHealthcare, I focused on resolving complex customer issues and leading a team to deliver top-notch service. At Verizon, I provided technical support, simplifying complex issues for customers and training new team members. Additionally, my time as a Social Media Manager allowed me to refine my creative skills, build online communities, and drive engagement. I’m confident that my blend of customer service, technical expertise, and creative strategy would make me a strong fit for this role. I’d love the chance to discuss how I can contribute to your team.