Talent Headshot
Bobby Marco
ldsmarco10@gmail.com
09053001081
PH
About Me
I am looking for an environment with the same aspiration as mine, I am a health advocate and I'm applying to a health based company. I have 8 years of experience in customer facing role. I worked as virtual assistant, telemarketer and appointment setter for medicare, I learned the importance of being 100% correct in all the data that I am sending, scheduling the right doctor and insurance agent, health care regulations and most importantly is how to prioritize the patient. I am also looking for a full-time opportunity, you can see my previos work I stayed with them for a long time because I want to see the growth of the company with my help.
Basic Information
Full Name
Bobby Marco
Email Address
ldsmarco10@gmail.com
Phone
09053001081
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
PMFTII
Field of Study
BS marine Transpo
Graduation Year
2014
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Medicare
Job Title
Customer service
Start Date
08/03/2024
End Date
15/09/2024
Job Description
Getting inbound and outbound call from patient regarding their insurance. Scheduling appointment for them and transferring to a license insurance agent designated to their area.
Company Name 2
Concentrix
Job Title
customer service
Start Date
09/03/2020
End Date
09/03/2024
Job Description
Manage large amounts of incoming phone calls. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Provide accurate, valid and complete information by using the right methods/tools. Ability to multi-task, prioritize and manage time effectively.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Data Analysis & Data Science
Creative Skills
Video Editing | Copy writing & Content Creation | Branding & Visual Identity | Video Editing | Copy writing & Content Creation | Branding & Visual Identity
Business Skills
Project Management | Sales & Lead Generation | Product Management | Customer Relationship Management (CRM)
Communication