Company Name 1
TeleMedicine
Job Title
Care Coordinator
Job Description
Insurance Verification and Prior Authorization
Patient Record Management and Data Entry
Appointment and Calendar Management
Patient Outreach
Company Name 2
Optum Global Solutions Inc.
Job Description
Supervised and managed day-to-day operations related to referrals and order fulfillment
Prepare and present reports on the team's performance against goals and metrics
Lead process improvement by aiming at process-waste removal
Providing effective coaching and mentoring to team members
Handling escalated cases and calls as necessary to ensure quality customer service