Talent Headshot
Cherry Ann Cabungcal
cabungcalcheann00@gmail.com
09955471146
PH
About Me
I’m a proud wife and a mother, my family inspires me daily. Professionally, I have 11 years of experience in the US healthcare industry. I’m a registered nurse from the Philippines, and over the years, I’ve taken on various roles like medical virtual assistant, medical coder and biller, insurance verification, prior authorization and customer service representative-supervisor. These experiences have taught me the importance of empathy, organization, and adaptability. I’ve also trained in social media management, which has allowed me to express my creative side while staying detail-oriented. Balancing work and family life has helped me grow as a person, and I love taking on new challenges that allow me to learn and contribute. I’m passionate about building meaningful connections and making a difference, both personally and professionally.
Basic Information
Full Name
Cherry Ann Cabungcal
Email Address
cabungcalcheann00@gmail.com
Phone
09955471146
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Our Lady of Fatima University
Field of Study
Nursing
Graduation Year
2011
Current Enrollment
Graduated
GPA/Grade
2.00
Certifications
Achievements
Work & Experience
Company Name 1
TeleMedicine
Job Title
Care Coordinator
Start Date
15/09/2022
End Date
02/11/2024
Job Description
Insurance Verification and Prior Authorization Patient Record Management and Data Entry Appointment and Calendar Management Patient Outreach
Company Name 2
Optum Global Solutions Inc.
Job Title
CSR Supervisor
Start Date
13/08/2019
End Date
11/05/2024
Job Description
Supervised and managed day-to-day operations related to referrals and order fulfillment Prepare and present reports on the team's performance against goals and metrics Lead process improvement by aiming at process-waste removal Providing effective coaching and mentoring to team members Handling escalated cases and calls as necessary to ensure quality customer service
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Graphic Design | Graphic Design
Business Skills
Social Media Management
Communication