My name is Isagane, and I am a father of one with over 7 years of experience in customer relations, including inbound and outbound calls, as well as email support. I have had the privilege of working with companies such as United Healthcare Group and Allstate, where I gained experience in provider services, telemarketing, and telesales. In my role at United Healthcare, I was responsible for supporting healthcare providers, resolving their concerns,and creating prior-auth and ensuring smooth communication. This role significantly enhanced my problem-solving abilities and customer relationship management skills. At Allstate, I worked as a telemarketer and telesales agent, generating leads, setting appointments, and effectively communicating our services to potential clients. This experience sharpened my sales skills, taught me how to handle objections, and deepened my understanding of building rapport with clients. I am eager to bring my experience in customer service, sales, and relationship management to contribute to your team. I am confident that my skills and passion for helping others will allow me to make a meaningful impact.Looking forward to hearing from you.