Hello, I’m Shenna Mae G. Aba. With over 5 years in customer service and team leadership, I have a strong background in managing customer relationships, optimizing operations, and leading teams. My recent role as a Rostering and Workforce Coordinator involved enhancing client care and streamlining scheduling processes. I’ve also excelled in customer service and technical support roles, and I hold a degree in Secondary Education from Villaflores College. I’m excited to bring my skills and experience to a Customer Service Representative role.