Hi! My name is Llewelyn Lubao, and I have worked as a customer service representative for the last 3 years. My last job was at Alorica  I am responsible for catering calls from the beneficiaries and even from the medical professionals. I was also in charge of refilling medications, verifying order status, submitting prior authorization on behalf of the members, and processing a one-time payment for the monthly premium. My coworkers have said that I am a resilient, responsible, and dependable person, which they really look up to. I excel at communication skills, problem solving, and team management. I look forward to discussing how I can be of value to your company.