Kharen Orellana
kharenorellana2020@gmail.com
09563049430
PH
About Me
I am a Registered Nurse and worked in the hospital setting before I shifted to the BPO industry. I have supported different campaigns doing inbound handling large volume of calls, doing outbound, emails, chat support and doing admin task. I have also handled healthcare account so I'm so familiar with the whole RCM process. I can work as a Medical Virtual Assistant, CSR or as a Virtual Receptionist.
Basic Information
Full Name
Kharen Orellana
Email Address
kharenorellana2020@gmail.com
Phone
09563049430
Location
PH
Education
Education Completed
Bachelor Degree
Institution/School
Dr. Carlos Lanting College
Field of Study
Bachelor of Science in Nursing
Graduation Year
2007
Current Enrollment
Graduated
GPA/Grade
Certifications
Achievements
Work & Experience
Company Name 1
Emapta
Job Title
Medical Virtual Receptionist
Start Date
07/05/2024
End Date
11/06/2024
Job Description
As a Medical Virtual Receptionist, I was handling large volume of calls to schedule and cancel appointment, triage calls in a timely manner and work with all GP's and nurses.
Company Name 2
Medrisk Philippines
Job Title
Electronic Referrals
Start Date
09/09/2021
End Date
15/12/2022
Job Description
Create new cases from various stakeholders, providers, employers while providing excellent service to promote client retention.
Hourly Charge
Employment Type
Professional Skills
Technical Skills
Creative Skills
Business Skills
Sales & Lead Generation | Customer Relationship Management (CRM)
Communication